Ola runs the edge fleet and the incident process. If the status page ever turns yellow, he is the one already writing the post-mortem.
How Ola works
Mornings are for deep work, afternoons for people. Every decision gets written down before it gets made, and every write-up gets a reply within a day.
Outside work
Usually somewhere without a signal: on a trail, on a bike or in the kitchen. Ask about the sourdough.